Frequently asked questions

What people ask before getting started. If you don't find your answer, reach out.

Frequently asked questions

How Propietta works

What is Propietta exactly?

A platform that turns your physical sign into a smart digital entry point. You print a sign with a unique QR, install it on the property, and anyone who scans lands on a public listing with photos, data and a map. On Pro/Business an AI chatbot answers questions, qualifies the prospect and notifies you on WhatsApp.

What do I get when I list a property?

A printable PDF sign with your QR and contact info, a Google-indexable public listing, and (from Pro) access to the AI chatbot and notifications. Everything is ready in the same session.

How does the prospect reach me?

They scan the QR → see the public listing → chat with the AI (Pro/Business) → the chatbot qualifies them and captures contact → you receive a WhatsApp message when the lead is interesting. If the prospect prefers to contact you directly, they can.

Plans and pricing

What's the difference between Starter, Pro and Business?

Starter is free and covers 1 property without AI features. Pro ($29/month) goes up to 5 properties + AI chatbot + photo enhancement. Business ($69/month + $12 per additional agent) reaches 25 properties with 3 base agents and priority support. Full detail on the Plans page.

What if I hit the monthly AI chat or AI photo cap?

Nothing breaks. You can activate add-on packs from Paddle: +100 AI chat conversations ($5), +50 AI photo enhancements ($5), +5 Pro properties ($5) or +10 Business properties ($12). They don't carry over to next month.

Can I switch plans anytime?

Yes. Upgrades are immediate with automatic proration handled by Paddle. Downgrades apply at the start of the next billing cycle.

AI and privacy

Does the AI chatbot leak the owner's personal data?

No. The chatbot has a strict prompt: it answers about the property, takes prospect questions and captures their contact. It does not share your phone, email or exact address. It is resistant to prompt-injection attempts.

Is AI photo enhancement automatic or manual?

Manual. We only enhance the photos you explicitly toggle. Before publishing you see a before/after side-by-side and decide photo by photo. Every enhanced photo carries a visible 'Enhanced with AI' watermark stamped on the bottom-right corner.

What can AI add to my photos, and what can't it?

It can add 'light staging' on surfaces that already exist: a lamp on the table, books on a shelf, towels in the bathroom, a small plant. It does not invent large furniture (bed, sofa, wardrobe) where none existed. It does not simulate renovations. If the room is empty, it stays empty.

Publishing and QR

What if the physical sign gets damaged or lost?

You regenerate the PDF from your dashboard anytime. The QR keeps pointing to the same public listing, so reprinting the sign takes a minute.

Does the public listing show up on Google?

Yes. Each listing has a semantic URL (/p/type-offer-city-code), Open Graph metadata, schema.org RealEstateListing and is included in sitemap.xml. If the property is paused or archived, the listing stops being indexed.

Can I also publish the same property on other portals?

Yes. Propietta does not lock you in: the QR points to your Propietta listing, but nothing prevents you from also publishing on Metrocuadrado, FincaRaíz or other portals. Automatic cross-posting is not in the MVP.

Another question?

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